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Travel insurance claim

To submit a claim, call your insurer's assistance service number directly.

Their representatives will be able to tell you the exact amount or percentage of the expenses that will be reimbursed.

Before receiving or paying for medical care

Avoid unpleasant surprises. Always call your insurer before receiving or paying for medical care.

That way, you’ll know what is covered and for how much.

The insurer’s assistance service number is printed on your insurance card or insurance certificate (proof).

Your insurer will tell you which documents you need to provide.

To save time, call your insurer's assistance service number directly

Toll-free from Canada and the United States: 1-866-558-8892

Collect call from other locations: 1-514-868-8892

Toll-free from Canada and the United States: 1-800-361-6088

Collect call from other locations: 1-514-286-8411

operations@canassistance.com

Toll-free from Canada and the United States: 1-877-834-9209

Collect call from other locations: 1-905-667-3082

assistance@oldrepublicgroup.com

Canadians

Toll-free from Canada and the United States: 1-888-881-8010

Collect call from other locations: 1-519-945-8346

Visitors to Canada

Toll-free from Canada and the United States: 1-877-878-0142

Collect call from other locations: 1-519-251-5166

Students 

Toll-free from Canada and the United States: 1-877-878-0142

Collect call from other locations: 1-519-251-5166

Toll-free from Canada and the United States: 1-800-663-0399

Toll-free from Mexico: 001-800-514-9976 or 01-800-681-8070

Toll-free from other locations: 1-800-663-00399

Collect call from other locations: 1-604-278-4108

To extend your coverage: 1-855-929-8846

How to make a claim with TuGo

Toll-free from Canada and the United States: 1-800-715-8833

Toll-free from Mexico: 001-800-514-7798

Toll-free from Australia: 1-800-002-554

Toll-free from the Dominican Republic: 1-888-751-4335

Collect call from other locations: 1-819-5662-8839

assistance@globalexcel.com

Toll-free from Canada and the United States: 1-800-995-1662

Toll-free from other locations: 00-800-842-08420 or country code + 800-842-08420

Collect call from other locations (with operator assistance): 416-340-0049

Toll-free from Canada and the United States: 1-888-820-6588

Toll-free from other locations: 1-888-820-6588

Collect call from other locations: 1-819-377-2241